Delivery & Returns

Where we ship
Delivery and returns are carried out by the Brand that makes each item, or by us if an item is sold directly by us. Most Brands ship worldwide. Availability is shown by region: if your delivery region is set correctly, you'll only see items that can actually be shipped to your home as available to buy. If a piece can't reach your country, it won't appear as purchasable.

Where your order ships from
Each item is sold and shipped directly by the Brand that makes it, from the Brand's atelier or warehouse. Goods arrive in the Brand's own packaging. Your shipping confirmation comes from Flavio's, with the carrier's tracking number. 

Delivery times
Most orders are dispatched within five working days. Delivery time after dispatch depends on the origin and destination. The product page shows the expected dispatch time for that specific item. For made-to-order or hand-finished pieces, lead times can be longer — these are stated clearly on the product page. An estimated delivery time for each Brand's shipment is also shown at checkout and in your order confirmation email. Deliveries are typically made Monday to Friday. If your basket holds items from several Brands, they ship separately and may arrive at different times.

Shipping costs
Standard shipping is calculated at checkout based on destination and order weight. Fees start from 0€. Shipping is calculated per Order. Buying multiple items from one brand will help you save on shipping costs.

Customs and import charges
Customs duties and import taxes may apply on arrival. These charges are not included in the shipping cost and are payable by you as the recipient. 

Tracking and returns
As soon as your order is dispatched you receive a confirmation email with a tracking link. If anything looks off, write to hello@flavios.store. For returns and refunds, see our refund policy.